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G U I N N E S S A N C H O R B E R H A D
( 5 3 5 0 - X )
What we set out to achieve
What we have achieved to-date
Going Forward
• TPM activities: Safety improvement team on pallets toppling
launched to find out the root cause of pallets toppling and to execute
preventive measures. As a result, the following measures were
implemented:
1. 100% sorting was carried out in March 2010 to segregate broken
pallets from the inventory
2. An inspection point of pallet condition was introduced during
off-loading market-return in EBS.
3. Daily walk-through survey conducted by Inventory Executive to
identify and sort out the remaining rotten or broken pallets in
the warehouse
4. The quantity of broken pallets is monitored daily
5. Safety Awareness Training is also carried out for all Supply Chain
employees
• Annual inspections of our brewery were also conducted by the local
fire department to gauge our state of readiness in the event of a fire,
and we once again obtained our certification
• The main entrance to Sungei Way Brewery has been expanded to
further manage the flow of traffic around the facility and to reduce
the accident rate. New traffic lights have been installed at the main
entrance to facilitate in-coming and out-going traffic. It has greatly
improved public road safety for all.
Safety Audits
• Monthly safety audits have been conducted since July 2010, covering
all areas within the Supply Chain Department. The purpose of these
audits is to identify unsafe conditions and unsafe acts and to record
all non-conformances. This information is shared with the heads of
department during TPM Steering Committee meetings.
We plan to continue with the monthly safety audit.
Employee Satisfaction
GAB’s first ever Employee Satisfaction Survey was conducted in November
2007 by our HR Department with the findings and follow-through actions
shared via our internal newsletter. The survey’s top line results revealed
that most employees were satisfied working at GAB (15% of employees
were very satisfied working at GAB and 49% were more than satisfied).
GAB participated in Diageo’s Values Survey in FY08, FY09 and FY10. The
FY10 results have yet to be released. For FY09, we showed an overall
improvement, especially in the demand side.
We will be conducting another Diageo Values
Survey in FY11. The results will be shared with all
employees.