Basic HTML Version
GR E AT T WO -WAY COMMUN I CAT I ON
On-going dialogue between employees is instrumental
to creating the culture of pride and personal ownership
which we wish to foster at GAB. Our Managing
Director, Charles Ireland, takes an active role
through the “Breakfast Meetings”, designed to enable
employees across the Company to ask questions on
all types of topics. There are also townhall meetings
and regular management briefings, to ensure that all
staff is fully aware of direction and plans. We produce
a periodic employee newsletter and a range of other
publications designed to enable information-sharing
across the Company and regions.
L I S T E N I NG TO F E E DBACK
Since 2007, we have conducted an annual employee
survey and from 2008, we have used a Values survey
from Diageo, which provides our employees with
the opportunity to provide anonymous feedback to
Management. This helps us to benchmark ourselves
against our peers internationally, understanding
where we are doing relatively well and where we can
improve.
We received a 94% response rate in FY2011 as
compared to the previous year’s 89%, and recorded a
10% increase in the number of comments received.
In general, the findings were similar to the previous
year’s with an overall slight decline in scores.
In response, seven focus group meetings were held
with the three departments with the lowest scores
to gain a better understanding on the issues. Action
plans have been formulated to address the issues
highlighted.
AN AWARD -WI NN I NG WORKP L AC E
Our unique and structured approach to human
resources has earned us numerous accolades over
the years. This year, we won the Asia Responsible
Entrepreneurship (AREA) Awards for “Investment
in People”. This is the second year that GAB has
received the award, the last one was won in 2009. The
2011 AREA awards include nominations from around
South-East Asia.
List of Workplace Awards that
we have won recently
• Area Responsible Entrepreneurship
Awards 2009 & 2011 for the category
of Investment in People Award.
• StarBiz-ICR Malaysia CR Award 2009
for Workplace Best Practices
• Global CSR Silver Award 2010
for Workplace Best Practices
• Malaysia HR Awards 2010
- Silver Recognition for HR Excellence
G U I N N E S S A N C H O R B E R H A D
( 5 3 5 0 - X )
29