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Workforce Commitment: Investing in Excellence
WORKPLACE EXCELLENCE :
MAKING EMPLOYEE INVESTMENT A PRIORITY
Workplace Excellence
Our dedicated workforce is the engine that powers
our continued success. We are committed to providing
excellent service to our stakeholders, as such we
passionately believe in the continued investment and
development of our employees in order to achieve
our goals. In an increasingly competitive recruitment
environment, we believe that our employee remuneration is
among the best in Malaysia, and we benchmark ourselves
not just against the local industry, but against global and
regional companies in the consumer goods sector.
Our business operation is supported by the daily commitment
of 599 full-time employees as of 30 June 2013, with our
workforce having grown 6.6% over the past two years. The
average year of service of our employees is 11.4 years, and we
continue to maintain a stable attrition rate of 8.5%.
HR Pillars: A People-Friendly Framework
Led by a dedicated HR Director, a member of GAB’s Management Team, our Human Resource strategy built on our 7 HR
Pillars framework continues to guide our policies and programmes.
GREAT
PERFORMANCE
• 12 years of consecutive growth in profit.
• Great teamwork through strong internal engagement with our business partners at
the annual Commercial and Supply Chain Conferences.
• Astute manpower planning to ensure the right ratio of manpower is maintained.
GROWS
GREATNESS
• Our HR department invested RM2.5 million for employee learning and development
over the past two financial years.
• An average of five training days per employee conducted in FY13.
• Accelerated development and talent management – GAB Management Trainee
Programme.
• Career day organised for employees to develop their career plan.
• Specialised leadership training held for Leadership Team.
GREAT
REWARDS
• Job analysis, documentation and evaluation training for Leadership and HR team
members.
• Conducted job evaluation on 76 jobs.
• Salary benchmarked at 65th percentile of the market.
• Implemented Annual Merit Rewards planning to cultivate a high performance culture.
• Improved six GAB signature benefits and eight competitive benefits to be phased over
FY13 – FY15.
(Signature Benefits: Benefits above industry best practices; Competitive
Benefits: Benefits that are on par with industry best practices.)
• Improved medical benefits in FY13.
• Standardised terms & conditions for promoter girls across all sales regions in line
with the Employment (Part Time Employee) Regulations 2010 in FY13.
GREAT WORKING
ENVIRONMENT
• Invested RM2.2 million for the refurbishment of the café and gym.
TRULY
ENGAGING
• Quarterly townhall meetings held and publication of internal magazine – The ICON.
• Annual compliance roadshow conducted across all regions and departments.
• Reduction in reported employee misconduct by 58% over three years.
• Successful negotiations with the Union of Beverage Industry Workers on the 14th
Collective Agreement.
• Formalisation of the first Beverage Industry Executive Staff Union Collective
Agreement.
LIVES ITS
VALUES
• Organised a comprehensive GAB Wellness Programme.
• Annual free health check for employees in partnership with the National Kidney
Foundation.
HR SERVICE
EXCELLENCE
• Dedicated HR business partnership to address a department’s HR matters.
• GAB won the Bronze Award for Employer of Choice at the 2012 Malaysian Institute of
Human Resource Management HR Awards.
FY12 – FY13 HIGHLIGHTS
PILLARS
GAB launched a specially-
designed Wellness Programme
on 11 January 2013 in efforts
to encourage a healthy lifestyle
among employees.
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