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Glossary
GLOSSARY
Stakeholders – Individuals and groups who have an interest
or stake in the organisation and are able to influence the
organisation’s ability to meet its goals. Some examples
of groups with organisational interests are customers,
employees, investors, suppliers, general society and the
world ecological community.
Stakeholder Engagement – This is an ongoing process
between a company and its stakeholders, encompassing
a range of activities and approaches, from information
sharing and consultation, to participation, negotiation and
partnerships (Source: IFC)
Sustainability – A term expressing a long-term balance
between social, economic and environmental objectives.
Often linked to Sustainable Development which is
defined as “Development that meets the needs of current
generations without compromising the needs of future
generations”.
Thermal Energy – A process whereby energy in the form of
heat is exchanged from one physical object to another.
AA1000 – This is a principles-based standard that
addresses issues affecting governance, business models
and organisational strategy, as well as provide operational
guidance on sustainability assurance and stakeholder
engagement. (Source:www.accountability.org)
Anaerobic Treatment – Biological process utilising
naturally-occurring bacteria to break down biodegradable
material suited for the pre-treatment of high strength
wastewaters.
Bursa Malaysia – The Stock Exchange in Malaysia
Carbon Emissions – The release of extra carbon dioxide
(CO
2
) into the atmosphere resulting in an increase of global
temperature.
Chemical Oxygen Demand (COD) – A measure of the
oxygen requirement of organic matter in water. It is used
as an indicator of dissolved organic carbon. Unit used to
measure COD i.e. parts per million (ppm).
ESG Index – A tradable investment index measuring
companies’ performance in environmental, social and
corporate governance.
GRI – Global Reporting Initiative. A multi-stakeholder
standard for sustainability reporting, providing guidance on
determining report content and indicators.
HACCP – Hazard Analysis & Critical Control Points. This is
a management system in which food safety is addressed
through the analysis and control of biological, chemical
and physical hazards from raw material production,
procurement and handling, to manufacturing, distribution
and consumption of the finished product.
Independent Director – A director who is independent
of management and free from any business or other
relationships that could interfere with the exercise of
independent judgement. (Source: Bursa Malaysia Listing
Requirements)
Induction Lamp – Uses less mercury per hour of operation
than conventional lighting due to its long lifespan –
environment friendly and uses less energy. In addition,
mercury is in a solid form and can be easily recovered if the
lamp is broken, or for recycling at end-of-life.
ISO 26000 – An ISO International Standard giving
guidance on social responsibility. It is intended for
use by organisations of all types, although it must be
emphasised that this is only a voluntary guidance, and not a
requirement.
LA21 – Local Agenda 21. Local action plan towards
sustainable development in the 21st century.
Mercury Lamp – The first kind of metal vapour light source
that was mass produced for general lighting applications
and still used today although is relative inefficient
compared to other light sources (see “induction lamp”).
New Economic Policy (NEP) – National Malaysian policy
which focuses on the importance of achieving socio-
economic goals alongside pursuing economic growth
objectives as a way of creating harmony and unity in a
nation with many ethnic and religious groups.
Non-Executive Director – A Director who does not
currently hold other employment in the company. Unlike an
Independent Director, a Non-Executive Director can have
significant financial interests or close personal ties to the
company. (Source: Bursa Malaysia Listing Requirements)
NGO – Non-Governmental Organisation. An independent
voluntary organisation working towards a common
purpose; often for social or environment motives.
Rukun Tetangga – Neighbourhood Watch Programme
administered and run by communities.
Socially Responsible Investment (SRI) – A sustainable
investment strategy which seeks to maximise financial
returns, environmental sustainability and social benefits.
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