Corporate responsibility
General
• Stakeholders understand that if GAB performs well – e.g. profits and KPIs – they will do well too
• Success stories: GST preparedness in supply chain and compliance
• Anxiety about FY16 incremental targets and success of Project Breakout (our IT transformation project)
• Transparency discrepancy between management and employees
Directors and Managers
• New directions: structure and strategies in place
• Challenge: supporting and encouraging employees’ mindset change
Employees
• Concerned about frequency of organisational changes and communication between line managers and staff
• Worried about job security due to external environment factors
Distributors & suppliers
• Very satisfied with support from GAB as a business partner and perceived an ability to grow together
• Discontented with ‘tedious’ processes due to ongoing IT structural changes
• Feel there is a lack of communication on promotional activities
FY15 engagement process summary
Engagement follow-up
This engagement process proves that our stakeholders would like to share views and expectations regarding the ways of working at GAB.
The findings will be reviewed by GAB’s Management Team who will determine what actions are to be taken with regards to:
• Guiding company strategy
• Bridging gaps in the current stakeholder communications methodology
• Strengthening future engagement projects
GUINNESS ANCHOR
BERHAD
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